Privacy Policy rajajp188 — Your Data Protection

1 Information We Collect

Rajajp188 collects your personal information through several means to enable us to provide a secure, seamless service that meets your needs. The categories of information we collect are as follows:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric or health data unless specifically required for a particular verification process.

2 How We Use Your Data

All information we collect from you is used responsibly and only for the following legitimate purposes:

• Account management: Processing registration, verifying your identity, and securely maintaining your member account on the rajajp188 platform.
• Transaction processing: Processing all deposits and withdrawals accurately and promptly through supported payment channels including DuitNow, FPX, and local e-wallets.
• Service communications: Sending you important account notifications, the latest promotions, and platform updates via email or SMS.
• Fraud prevention: Monitoring suspicious activity, preventing money laundering, and ensuring the overall security of the platform ecosystem for all members.
• Service improvements: Analysing usage patterns in aggregate and anonymised form to enhance the user experience, improve the interface, and introduce relevant new features.
• Legal compliance: Meeting applicable legal and regulatory obligations, including reports required by relevant authorities.

We will not use your data for purposes unrelated to rajajp188 services without first obtaining your explicit consent.

3 Sharing Information with Third Parties

Rajajp188 takes a strict approach to data sharing. We do not sell or transfer your personal information to third parties except in the following limited circumstances:

• Payment providers: Minimal transaction information is shared with trusted payment processors solely to facilitate deposits and withdrawals safely and accurately.
• Game software providers: Game session data that must be shared with third-party software providers integrated with our platform, who are bound by strict confidentiality agreements.
• Legal requirements: When required by court order, authority investigation, or regulatory reporting obligations applicable to our platform's operations.
• Business transfers: In the event of a merger, acquisition, or business asset transfer, your data may be transferred to the receiving entity provided that equivalent privacy protections are maintained.

All third parties working with rajajp188 are required to sign data protection agreements ensuring your information is handled to the same high security standards as our own practices.

4 Data Security

Protecting your data from unauthorised access, loss, or misuse is an absolute priority for rajajp188. The technical and organisational security measures we implement include:

• 256-bit SSL Encryption: All communications between your device and our servers are fully encrypted using the latest TLS protocol, making your data unreadable to any party attempting to intercept the connection.
• Secure server infrastructure: Data is stored in data centres protected by strict physical access controls, redundant cooling systems, and 24/7 security monitoring.
• Regular security audits: Our internal security team and independent audit specialists conduct regular vulnerability assessments and penetration testing to identify and address any system weaknesses.
• Internal access controls: Access to member data is restricted on a need-to-know basis. Staff may only access data required for their specific duties, and all access is logged for audit purposes.
• Incident response plan: We have clear procedures in place to handle any data breaches. In the event of an incident, you will be notified within the timeframe stipulated by applicable legal requirements.

5 Cookies & Tracking Technologies

Rajajp188 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

• Essential Cookies: These cookies are required for core platform functions such as maintaining your login session and ensuring account security. They cannot be disabled as they are critical to platform operations.
• Functional Cookies: Saving your preferences such as language, display settings, and favourite game selections so you do not need to reconfigure them each time you visit our platform.
• Analytics Cookies: Helping us understand how members use the platform, which pages are visited most frequently, and where improvements are needed. This data is collected in aggregate and anonymised form.
• Marketing Cookies: Used to display relevant promotions and offers to you based on your interests and activity on the platform. You may opt out of these cookies via your browser settings.

You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality and your overall user experience.

6 Your Rights as a Data Subject

As a rajajp188 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information:

To exercise any of the above rights, please contact the rajajp188 customer support team via Live Chat. We will process your request within 30 calendar days from the date of receipt.

7 Data Retention & Deletion

Rajajp188 retains your personal information only for as long as necessary to fulfil the purposes of collection or to comply with applicable legal requirements. Our retention policy is as follows:

• Active account data: Retained for the duration your account remains active on the rajajp188 platform.
• Transaction records: Retained for a minimum of seven years from the transaction date in accordance with Malaysian financial legal requirements.
• Security logs: Retained for 12 months for security incident investigation and internal audit purposes.
• After account closure: Personal information that is no longer required will be deleted or anonymised within 90 days of account closure, unless a longer retention period is required by law.

When data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered or accessed again by any party.

8 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the rajajp188 platform.
• Email: You can reach us at [email protected] for privacy and data protection enquiries.
• Response time: All privacy enquiries will be responded to within 7 business days of receipt.

We will also update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant amendments will be communicated to you via email or in-platform notification before they take effect.